Currently, hotels are offering their guests additional points of sale and expanding their income within the property. Hotel gift shops are the perfect opportunity to provide guests with the possibility of making tangible the memory of their experience.
Innsist Point of Sale Gift Shop provides the necessary tools to operate stores within the hotel and manage their products, automating their processes and improving customer service to achieve the perfect combination that will drive the service and attention offered.Business Processes
- Direct sale.
- Inventory control.
- Sets packages and promotions.
- Commission management.
- Internal Accounting.
Benefits
- It reduces costs by having better control of inventories and a detailed record of the operation of retail stores and gift shops.
- It optimizes and improves the quality of customer service thanks to the integration of this solution with Innsist Property Management System, specifically with its function of automatic charges to the room.
- It gives the hotel or hotel chain the ideal system to provide an efficient, fast and quality service to the guest.
- It provides statistical information of the establishment to analyze it and make strategic decisions.
Functions
- Reading of articles’ barcodes for a correct collection process.
- Allows recording the entry and receipt of merchandise.
- Inventory control.
- Costs control.
- Transferring articles or products to other consumption centers existing on the property or even between hotels in the chain.
- Cash/cash register handling.
- Automatic charges to the room.
- Multi-currency collection according to the exchange rate assigned by the property or gift shop.
- Electronic invoice.
- Controlling commissions by seller.
- Sales accounting policy of the point of sale.
- Mass price update.