Guest check-in and check-out processes currently involve a waiting time that at times may be long due to high demand at the reception. The app incorporates remote solutions that speed-up guest registration and check-out that will transform this time into a more pleasant and comfortable experience.
TCA Software Solutions incorporates Innsist Front Desk Mobile App, a mobile application designed specially to offer an enjoyable, personalized and efficient service, into its product range.
The adoption of mobile technology to innovate and improve the operation of hotel receptions provides tools that will help to achieve hotel companies’ most relevant objectives.
- Group registration.
- Improves the operation of groups by offering special stations to streamline registrations in the hotel, thus making the app an excellent ally in critical guest service moments.
- The app provides an electronic registration card that results in financial savings in printed materials by recording guest histories digitally.
- Improved client service by personalizing and making it friendlier by inviting guests to check-in and check-out quicker in a dedicated area or while they go to their rooms.
- Its mobility and portability improve the experience at the front desk by offering a new alternative in guest service.
- Searches guests at home and scheduled arrivals.
- Waiting list to control the allocation of rooms during high occupation periods.
- Performs check-in and check-out processes.
- Schedules express check-outs.
- Makes amendments to reservation information.
- Adds comments.
- Allocates rooms.
- Adds companions.
- Enters billing information.
- Consults statements of account.
- Settles or adds payments to open accounts.
- Issues invoices.